LMS 2021 Catalogue.indd

• Ordering - UK establishments You are welcome to order by any of the following methods; a 30-day credit invoice will be sent to you unless you choose to pay by purchasing card: • on our webshop • by phone: 0345 230 0455 • by fax: 01392 412521 • by email: orders@lmsmusicsupplies.co.uk • by post • Ordering - private customers You are welcome to order by any of the methods above; payment by private customers is by pro-forma invoice, credit or debit card • Ordering - international customers You are welcome to order by any of the methods above; payment by international customers is by pro-forma invoice, credit or debit card. Orders placed on our webshop will show a notional carriage charge - we will always confirm the actual carriage charge with you before processing the order. Local taxes & duties are the responsibility of the buyer. We are happy to provide a quotation for you first - please email ask@lmsmusicsupplies.co.uk. • Returns Returns can be made only by prior arrangement with our office, please phone 0345 230 0455 (+44 1392 428108) • Damaged Goods PLEASE CHECK YOUR COMPLETE ORDER AS SOON AS IT ARRIVES. Damaged goods must be notified to us within 3 days of receipt. Please keep all packaging as we may request photographs of the packaging and/or the goods. • Carriage Charges Carriage is free on all G.B. mainland orders over a nett value of £150.00 ex-vat. How to Order, Returns & Carriage Charges

Full terms & conditions can be found on our website, but please note the following: • All prices shown are nett, discounted prices, exclude VAT & are subject to change without prior notice. Prices on our webshop are always up-to-date (E & OE) • All particulars and specifications are correct according to our information at the time of going to press (errors & omissions excepted,) but we reserve the right, for reasons of supply, or otherwise, to depart from the particulars & specifications. • All items offered are subject to availability and we reserve the right to refuse any order • Goods that are out of stock will be ordered for you and despatched as soon as they become available. • We reserve the right, for reasons of supply, or otherwise, to substitute goods of the same or better quality if appropriate. • If the goods seem to be damaged on receipt, the delivery note should be signed ‘unexamined’ and cases and/or wrappings should be retained pending inspection. • All goods are covered by manufacturers' guarantees where applicable, according to the nature of the instrument. We undertake to exchange any instrument found to be faulty on arrival strictly on the understanding that under no circumstances have attempts at any repairs been made. carriage charge with you before processing the order. Local taxes & duties are the responsibility of the buyer. If you prefer you can email a list of items to us first so we can give you precise carriage costs. • Excess Carriage Charges Certain specific items in the catalogue (marked ‘excess carriage charge applies’) are exceptions to the above and are clearly identified. Please phone 0345 230 0455 (+44 1392 428108) if you wish to discuss charges in these situations. • Despatch We aim to deliver in-stock items within 3-5 working days to the UK mainland. Items will be sent by carrier or Royal Mail 1st Class post, whichever is appropriate to their size & weight. The carriage charge (where applicable) is applied only once to an order. Should an order require more than one delivery, the full carriage charge will be levied at the time of the first despatch. Back orders will be sent carriage-free. Terms & Conditions

H ow to O rder & T erms & C onditions

For orders under £150.00 ex-vat the following charges apply: Establishment : minimum £3.95 ex-vat, maximum £4.95 ex-vat Private address: minimum £3.95 ex-vat, maximum £6.95 ex-vat Highland region : minimum £3.95 ex-vat, maximum £12.50 ex-vat For all other regions please phone for details. • Carriage Charges - International Orders

134

Carriage will be charged at the appropriate cost for the order. If you order on our webshop it will show a notional carriage charge - we will always confirm the actual

LMS MUSIC SUPPLIES ORDER LINE 0345 230 0455